Average Score (316 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

316 Ratings

4.8 Average

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  • Penny L.07-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Easy access, pleasant administrators, clean waiting area. Nice experience.!

  • Roger K.07-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Oliva F.07-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    John at Autofair was wonderful to work with. He was kind, knowledgeable, and wasn’t pushy at all. I trusted his opinions and really liked how he talked a lot about his family/ daughter in the car making decision. He also is hysterical - thanks for the laughs

  • Jeremy D.07-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Nick and all staff are always very accommodating and courteous and get the job done.

  • Shelly J.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Falicia M.07-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kristen C.07-10-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Autofair truly delivered! Buying my new 2025 VW Atlas was an incredibly smooth experience—from the easy online application to the outstanding customer service. They make the process simple and rewarding, especially with generous VW loyalty rebates for returning customers. This is my second Atlas from Autofair, and without a doubt, I’ll keep coming back for all my future vehicles!

  • Laura D.07-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Jessica M.07-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Karen L.07-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023