Average Score (332 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.8 Average

Models
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  • Daniel W.09-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Eileen C.09-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Austin G.09-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Brett R.09-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Nick is always a huge help. He is a valued employee.

  • Kenneth N.09-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Schedule was easy, technician was very helpful and knowledgeable. Work was done on time

  • Gabrielle S.09-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Jeremy H.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    communication and timeliness of repair was great

  • Perry D.09-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Ben Mayer is outstanding. Excellent communication, great expectation setting, willingness to go "the extra mile", are all part of who he is. He makes me feel like I'm his only customer when I'm dealing with him. The work was also done very quickly (faster than anticipated), and I was back into my vehicle in no time.

  • Khiresto S.09-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Keith N.09-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    good