Average Score (316 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

316 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Cate I.11-11-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Nick S.11-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent service and response

  • Kathryn R.11-09-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Lucille C.11-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    John was extremely helpful with regards to my service at Volkswagen. He is the best service representative for VW

  • Jo Ann J.11-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    As soon as I walked into the Volkswagen service center I was greeted by everyone there.

  • Jordan T.11-06-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    11-06-2024

    Jordan, Thank you so much for your business and for your feedback. Someone will be reaching out to you to discuss your concerns. We look forward to servicing your future Volkswagen needs. Welcome to the Autofair Family.

  • Phyllis M.11-06-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Great experience with the team at auto fair VW Nashua. John, Sean and Brian were extremely helpful to make the sale smooth. They even went out of the way to meet closer to us for paperwork. That was awesome

    11-06-2024

    Phyllis, thank you so much for your kind words and for your business here. We look forward to servicing all of your future Volkswagen needs. Welcome to the Autofair Family!

  • Diana A.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Mathew K.11-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Kristine G.11-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    2 items that were supposed to be fixed, were not. Now I have to go back and get this done. The person who checks me in should check everything is done before handing the car back to me.