Average Score (316 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

316 Ratings

4.8 Average

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  • Madelyn C.05-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • James B.05-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Stephanie B.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ronald L.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Paul H.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great service.

  • Joshua H.05-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Ben was a wonderful technician and kept me in the loop every step of the way. It was one Of those circumstances where I didn’t have to follow up and be proactive, Ben took care of it all. Thank you, Autofair Volkswagen.

  • Michael M.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    On time!!

  • Emily B.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I go to this dealership primarily because of the Service team. They go above and beyond every time I am there. Nick not only makes scheduled appointments a great experience but he also always accommodates me if I stop by or call with a question. Nick is friendly, knowledgeable and a huge asset to this team. Frank is pretty great too!

  • Jonathan C.05-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Daniel P.05-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    If I could give 6 stars I would. The Autofair team was outstanding. Kerry, Alex and Austin could not have been more helpful, professional and informative. For many reasons, they went above and beyond what ever could have been expected. I will absolutely recommend them to anyone.