Average Score (316 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

316 Ratings

4.8 Average

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  • Michael B.06-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Excellent experience

  • Jennifer A.06-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Debora B.06-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Robert M.06-17-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I purchased a 2021 Tiguan from Autofair and then just upgraded to the 2025 Atlas Crossport. Working with the team at Autofair has been a pleasure Vaughn and Carrie worked very hard to make sure that I left there happy and with my brand new car. The process was super easy and enjoyable I will definitely be back

  • Susan D.06-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Nick was courteous and professional. He greeted me warmly, answered all my questions and made sure I had a ride both ways.

  • Penny L.06-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Always so personable, friendly, transparent and make the needed visit comfortable. Able to schedule online for a time that works for me. Thank you. pssst: I love my Taos 🥰🥰

  • Kerry M.06-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    GREAT as always.

  • Victoria O.06-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Great customer service and communication

  • Marc M.06-10-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    The service at AutoFair is always great, the staff is friendly and the shuttle service is much appreciated.

  • Daniel O.06-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    In and out quickly after a state inspection and two recalls corrected.